Our work of tomorrow is going to look vastly different from the work we do today. Artificial intelligence (AI) is augmenting workers in certain roles, and soon this trend will expand to the vast majority of the workforce, allowing humans to do the work that matters and, in the process, vastly improving workforce productivity and effectiveness. Rather than being concerned about a jobless future, organizations are now called upon to prepare for work that’s enhanced through the collaboration of humans and machines.
Already, we’ve seen the real-world impact of intelligent systems, with faster processes, improved accuracy, and more incisive insights and predictions in the healthcare, professional services, financial services, manufacturing and legal industries. Even leadership is becoming more data-driven and rigorous through collaboration with smart machines.