Google unveils Assistant delights at CES

It wasn’t going to be long before Google stole the show with a horde of updates to the virtual assistant. And in fairness, some of them look pretty useful.

Who is leading the smart assistant battle varies depending on who you are talking to, but the importance of this segment is consistent throughout. With more users becoming comfortable with the voice UI, buying power will gradually shift away from the smartphone screen and onto connected devices. Whoever has the best and most prominent virtual assistant will control the relationship with the consumer.

Google might dominant search revenues for the moment, but the smart home and the connected economy are changing the status quo; the Google Assistant is one of the ways the firm will stay relevant. So, what is new?

To kick things off, the team has launched Google Assistant Connect, a platform for device manufacturers to bring the Google Assistant into their products in an affordable and easy-to-implement way. This is an important step for the Google team to take, as it allows for scale. Google’s speakers and smart products will not dominate the smart home forever. Sooner or later, traditional brands will take the lion’s share of spend as the mass market will be more comfortable buying from the trusted, specialised brands. But the ambition for Google in the smart home should be in the software not the products.

Google needs to make it as easy as possible for appliance and device manufacturers to incorporate the virtual assistant. Just as it is with the search engine, scale is everything. The more users Google is interacting with, the more accurate its algorithms become and more money its advertising models can generate.

As it stands, the Google Assistant currently works with over 1,600 home automation brands and more than 10,000 devices. This number will only accelerate as the mass market acceptance of smart home devices and applications becomes more apparent.

Another area which has been targeted by the firm in recent months has been automotive. Back in September, Google was named as the technology partner of the Renault-Nissan-Mitsubishi alliance, allowing it to embed the Android operating system directly in vehicles. Last year, the alliance sold a combined 10.6 million vehicles in 200 markets across the world. At CES, Google announced a number of new features which would increase the usability of its applications in the car.

One of the updates is to bring the Assistant to Google Maps. Not only will the Assistant help with navigation, but users will be able to use voice commands to send messages to friends, such as estimated time of arrival. The Assistant can also be commanded to search for points of interest or stop-off points along the designated route. It’s a useful little update.

The final update which we like to draw attention to is focused on travel. Before too long, users will be able to instruct the Google Assistant to check them into flights (starting with US domestic flights), and also book hotel rooms at the destination. How effectively this will work remains to be seen, and it will be interesting to see how many hotels the Assistant has to choose from (as well as the price ranges), but again, it is a useful update.

Virtual assistants are not new, but they are becoming increasingly normalised in the eyes of the consumer. The voice UI is starting to make a genuine impact on the technology landscape the sci-fi image of tomorrow might not be as ridiculous as once though. Perhaps if someone nails AR glasses the smartphone screen might become redundant sooner rather than later.

The connected car takes pole position at CES

With the glitz and glamour of Las Vegas, it perhaps shouldn’t come as much of a surprise the connected car is stealing the headlines at the 2019 Consumer Electronics Show (CES).

Starting with Audi, pairing up with Disney the team has unveiled an in-car VR entertainment system which adapts the content to the movements of the car. The game itself is called ‘Marvel’s Avengers: Rocket’s Rescue Run’ and is based on the journey itself. If the car turns right or accelerates the spaceship in the experience does the same.

While Audi is the parent company, the open platform has been brought to the market through subsidy Holoride. Audi will license the technology to the start-up, which will be made available to all carmakers and content developers in the future.

“Creative minds will use our platform to come up with fascinating worlds that turn the journey from A to B into a real adventure,” said Nils Wollny, Head of Digital Business at Audi, and future the CEO of Holoride. “We can only develop this new entertainment segment by adopting a cooperative, open approach for vehicle, device and content producers.”

Moving across to the mapping side of the connected vehicle, Intel’s Mobileye announced a new agreement with UK mapping agency Ordnance Survey. Although this might not be the most exciting aspect of the connected car space, it is perhaps the most crucial; without the relevant location data, the OS is pretty much useless.

While this data will certainly supplement the Intel offering for the connected car space, Mobileye and Ordnance Survey will use the data to create new customized solutions derived from the location intelligence, to help companies realise the riches promised through the city segment.

“One key, and common, learning is that detailed and accurate geospatial data is a must for the success of these projects,” said Neil Ackroyd, Ordnance Survey CEO. “We envisage this new rich data to be key to how vehicles, infrastructure, people and more will communicate in the digital age. Our partnership with Mobileye further enhances our commitment to supporting Britain as a world-leading center for digital and tech excellence.”

For chipmaker Qualcomm there’s been no rest to check out the shows. While Audi, Ducati and Ford have all been using its tech to run various demos across the show, the team has also teamed up with Amazon’s Alexa to demonstrate in-car artificial intelligence.

“The vision behind Qualcomm Technologies’ automotive solutions is to continuously improve and expand the realm of possibilities for in-car experiences while delivering unparalleled safety-conscious solutions,” said Nakul Duggal, SVP of Product Management, Qualcomm.

“Leveraging Amazon’s natural language processing technology, along with services like Amazon Music, Prime Video, Fire TV and Audible, allows us to offer an exclusive, interactive in-car experience for both the drivers and passengers to leverage the latest innovations in a natural, intuitive way.”

The demonstration makes use of Qualcomm’s Smart Audio Platform to include immersive natural language instructions involving in-vehicle navigation, points of interest outside the car and multimedia services which users will use every day at home with Alexa.

“Our vision is for Alexa to be available anywhere customers want to interact with her, whether they’re at home, in the office or on the go,” said Ned Curic, VP of Alexa Auto at Amazon.

This is of course not the only bit of news featuring Amazon this week, as the team announced a partnership with navigation firm Here yesterday. The tie in gives the Here platform a smarter, voice UI and gives Alexa a useful little foray into the connected car segment, an area Google’s virtual assistant has got a little bit of a head-start in.

Finally, AT&T and Toyota Motor North America announced they will enable 4G LTE connectivity for various Toyota and Lexus cars and trucks across the US, starting at the end of the year. As part of the deal, owners of the relevant vehicles will also receive unlimited data plans from AT&T, while the vehicle will also become a wifi hotspot.

“Cars are the ultimate mobile device. Working with Toyota and KDDI we will bring the benefits of connectivity to millions of consumers,” said Chris Penrose, President of IoT Solutions at AT&T.

“This new technology deepens our relationship with Toyota. And we couldn’t be happier to continue working with them. We’re both founding members of the American Center for Mobility testing facility for connected and automated vehicles, where we will help deliver the future of connectivity.”